Tips for Setting Up Your Account
- Choose your URL carefully. You cannot change this URL after it’s created. Think of it as the place where you’ll keep all of your sites. For instance, don’t name your site fall201Xcourse.hosting.nyu.edu if you plan to offer the course again the following year.
- All new users are emailed their SSH and FTP credentials immediately after creating the URL for their site. Check your spam and look for an email with the subject line “New Account Information,” and contact firstname.lastname@example.org if you still can’t locate this information.
- If you plan to install two or more content management systems (e.g. Omeka and WordPress), leave the root folder empty and install any CMS in subfolders.
- For example, if you want to install Omeka and WordPress, rather than installing Omeka in the root folder at mysite.hosting.nyu.edu and WordPress in a subfolder at mysite.hosting.nyu.edu, it is better to keep mysite.hosting.nyu.edu empty and install Omeka in mysite.hosting.nyu.edu/omeka and WordPress in mysite.hosting.nyu.edu/wordpress.
Getting help with…
Although we cannot provide technical support for issues related to website customizations (e.g., database design, coding/scripting problems, customizing themes, PHP or CSS modification, etc.), you can find lots of support materials on the web, including:
Our vendor, Reclaim Hosting, provides robust documentation on a variety of topics. We recommend that users become familiar with these forums. There is an active community of scholars on these forums and we encourage you to post questions and participate in relevant conversations.
Particularly useful guides include:
- Client Area and cPanel Basics
- Understanding Folder Structures in cPanel
- Generating a Backup
- Managing SSH Keys on Reclaim Hosting video
- Uploading Files to your Reclaim Hosting Account
- NYU Digital Accessibility Checklist
- NYU Digital Accessibility How-To for Websites
- CMS Content Accessibility Best Practices
- See Reclaim Hosting’s Omeka section on Documentation for Reclaim Hosting.
- Omeka’s own documentation (Note: Skip all information on Omeka installation since you have one-click install via cPanel.)
- Miriam Posner’s Creating an Omeka Exhibit
- Omeka S User Manual
- Try Omeka’s active Omeka Support Forums.
- Subscribe and post to Omeka’s dev list.
- WPBeginner tutorials and troubleshooting
- WP Helphub introductory and intermediate tutorials
- WordPress.org Codex, essential manual for intermediate and advanced customization
Other cPanel Tools & Methods (e.g., MySQL, PHP, FTP, CSS)
- Search the cPanel documentation for more information on how to use the various features.
- Search for the tool or method in lynda.com via the NYU Home Academics tab. If you’re just getting started, try:
- Search for support forums, such as:
- Search Stack Overflow: Technical discussion forum covering all major programming languages and technical infrastructure
- Try Google: Search for the phrase “getting started” and your tool or method name in Google.